28 March 2025
We’re now operating in line with the Caretaker Conventions pending the outcome of the 2025 federal election.
During this time, essential passport and notarial services will continue to be delivered as per normal.
Some customers may experience issues accessing the Online Passport Application Service (AusPassport). If you encounter any problems, please try again later or contact us for help. We are investigating this matter and apologise for any inconvenience.