25 March 2021
If your passport has been lost or damaged in a recent storm, flood, bushfire or other natural disaster, you may be eligible for a free replacement. Call us on 131 232 for more information.
Some customers may experience issues accessing the Online Passport Application Service (AusPassport). If you encounter any problems, please try again later or contact us for help. We are investigating this matter and apologise for any inconvenience.