Improving the security of your AusPassport account

10 August 2023

To improve the security of you AusPassport account, we have introduced new password requirements. This means the next time you go to log in to your account, you will need to reset your password.

Here’s how you can do this:

  • At the login screen, click the ‘reset password’ link
  • Enter the email address that you use to log in to your AusPassport account
  • We will send you an email with a reset password link
  • You will be asked to answer one of your secret questions
  • Choose a new password using a minimum of 14 characters.

More information on using your AusPassport account is available online