We're aware of a scam targeting our customers

We're aware of fake email messages impersonating the Australian Passport Office. These fraudulent emails contain malicious links and QR codes to try to get your personal information.

If you get a suspicious email or text message claiming to be from us:

• don’t click on any links or open attachments
• don’t respond to the sender
• do report it
• do delete the message.

For more information, visit our protecting against scams and identity theft page.

If you’ve received a suspicious or unexpected message claiming to be from the Australian Passport Office, you can report it to ScamWatch. You can also report it to passports.fraud@dfat.gov.au