14 February 2025
We’ve seen a rise in third-party providers offering to help process applications for travel documents, such as passports and visas, on your behalf.
Some of these providers appear to offer their services as legitimate businesses, but for an extra fee.
However, others are scams designed to steal your money, your identity documents and/or personal details.
The only way to avoid falling victim to a travel document scam, or being charged an unnecessary fee, is to lodge an application yourself.
Start your application online on the official Australian Passport Office website.
If you think you have been scammed, visit IDCare for more information.