04 October 2022
Like many countries, we’re experiencing unprecedented demand for passports. We prioritise applications for customers who are travelling in the next 3 days. Call us on 131 232 and let us know your travel dates.
We recommend you allow a minimum of six weeks to get your new passport. Where possible, don’t book flights without a valid passport. If you can’t wait at least six weeks for your passport, you can use our priority passport processing service. For more information, visit our urgent applications page.
For more information on how we prioritise applications, go to our Frequently Asked Questions page.