Save yourself time and get your passport application right on the first go. Use our 5 step guides for:
These guides step you through the passport application process and let you know what supporting documents to provide.
There is scheduled system maintenance on the Online Passport Application Service (AusPassport) from 7:00am AEDT – 9:00am AEDT Friday 04 April 2025. You won't be able to use the system or check the progress of your passport application in the Status Tracker during this time. We apologise for any inconvenience.
Some customers may experience issues accessing the Online Passport Application Service (AusPassport). If you encounter any problems, please try again later or contact us for help. We are investigating this matter and apologise for any inconvenience.