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Free replacement passports for victims of ex-Tropical Cyclone Alfred

… . The process is simple. All you need to do is provide information to confirm your identity and that you were in the affected area. Call us on 131 232 for more information. … Free replacement passports for victims of …

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Natural disasters

… The process is simple. You don’t need an application form, just some basic information to confirm your identity and that you were in an …

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What if one or more parents have died?

… the carer. You may also need to provide additional forms: a     if there are any orders from an Australian … only names one parent, if there’s no need for a B10 form, and if there’s no Australian court order that permits …

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Western Sydney University data breach

… has found the personal details of a number of their former and current students and staff were … theft  for more advice on how to safeguard your personal information.    You can also seek help from  IDCARE , a …

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Northern Minerals Limited data breach

… has found the personal details of some of its current and former employees were compromised, including copies of … theft  for more advice on how to safeguard your personal information.   You can also seek help from  IDCARE , a …

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It’s Fraud Awareness Week!

… thieves target passports. They can use your passport information for criminal purposes, like opening bank accounts, … the cancellation so don’t try to travel on it. For more information, visit our lost or stolen passport page. … It’s …

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We're aware of a scam targeting our customers

… malicious links and QR codes to try to get your personal information. If you get a suspicious email or text message … the sender do report it do delete the message. For more information, visit our  protecting against scams and identity …

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Beware of travel visa scams!

… sure you visit Smartraveller to get all the latest visa information for your destination.  For more information on travel visa scams and what to do if you think …

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Be sure to allow a minimum of six weeks to get a new passport or renew one

… application, make sure you: provide all the necessary information meet all the requirements. For more information, visit our FAQs page for answers to the most …

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Take care what you share!

… you post - make sure you’re not giving away your personal information.  Don’t share photos of your passport or boarding pass, for example. These documents have personal information that identity thieves can use to defraud or harm …

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