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It’s Fraud Awareness Week!

… thieves target passports. They can use your passport information for criminal purposes, like opening bank accounts, … the cancellation so don’t try to travel on it. For more information, visit our lost or stolen passport page. … It’s …

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Be sure to allow a minimum of six weeks to get a new passport or renew one

… application, make sure you: provide all the necessary information meet all the requirements. For more information, visit our FAQs page for answers to the most …

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Be prepared!

… on over 175 destinations, Smartraveller has all the information you need to plan your trip. Go to smartraveller.gov.au to find the latest information and subscribe for updates. … Be prepared! …

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Beware of travel visa scams!

… sure you visit Smartraveller to get all the latest visa information for your destination.  For more information on travel visa scams and what to do if you think …

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Optus Data Breach

… following websites can help you protect yourself and stay informed: Identity theft | Moneysmart Identity fraud | OAIC … a privacy complaint with the Office of the Australian Information Commissioner . … Optus Data Breach …

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What you can do to help us process your application

… use our priority passport processing service. For more information, visit our  urgent applications  page.  For more information on how we prioritise applications, go to our …

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Take care what you share!

… you post - make sure you’re not giving away your personal information.  Don’t share photos of your passport or boarding pass, for example. These documents have personal information that identity thieves can use to defraud or harm …

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How we contact you

… name, and where they’re from.  They’ll ask you for some information to confirm they’re talking to the right person.   … Other ways we may contact you   We also send important information via emails, text messages and letters. Our …

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Passport fraud

… or misleading statements. Giving false or misleading information. Producing false or misleading documents. … diplomatic or consular mission . We'll treat your information in strict confidence. If you're a victim of …

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Sex and gender diverse passport applicants

… For example, you may still be asked to provide binary sex information (either male or female) even if your passport has … will accept passports with gender X markers. For further information, visit the advice for LGBTI travellers page on the …

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