News

Australian citizenship - what you need to know

You need to be an Australian citizen to get an Australian passport.

For questions about Australian citizenship and becoming an Australian citizen, visit the Home Affairs website: https://immi.homeaffairs.gov.au/citizenship/become-a-citizen.

To find out how to prove your Australian citizenship when applying for a passport, visit the citizenship page on our website.

Article Date:
05 November 2024

Perfection Fresh data breach

The Department of Foreign Affairs and Trade (DFAT) is aware of a cyber incident impacting Perfection Fresh. 

Perfection Fresh’s investigation into the cyber incident has found the personal details of a number of their clients were compromised, including images of Australian passports. 

Perfection Fresh has contacted impacted individuals directly.

Affected Australian passports are still safe to use for international travel. Your passport number cannot be used to obtain a new passport. Robust controls are used to protect passports from identity takeover, including sophisticated facial-recognition technology.  

See our page on protecting against scams and identity theft for more advice on how to safeguard your personal information.  

You can also seek help from IDCARE, a not-for-profit organisation that specialises in providing advice and support to Australians on how to respond to identity theft.     

More advice on what you can do to protect yourself and your family from cyber security incidents is available on the Australian Cyber Security Centre’s (ACSC) webpage at: www.cyber.gov.au.

 

Article Date:
30 October 2024

Planning to head overseas these summer holidays?

Are you planning to head overseas these summer holidays?

If you already have a passport, you should check it to make sure it’s in good condition. A damaged passport can stop you from boarding your flight or cruise.

Make sure you check the expiry date and the entry requirements for the countries you plan to visit. You can find all the information for your destination on the Smartraveller website.

Article Date:
28 October 2024

AusPassport system upgrade

We’ve upgraded the Online Passport Application System (AusPassport).

The way you use AusPassport hasn’t changed, but you may notice a new look and feel.

This upgrade is one of several exciting changes we’re making to modernise Australia’s passport service.

Article Date:
29 October 2024

How long will my passport take?

Are you thinking about an international trip and wondering how long it takes to get a passport? 

We recommend you allow a minimum of 6 weeks to get your passport. Child passport applications without full parental consent can take longer.

We have faster processing options available. You can use our estimator tool to help you choose the processing service that’s right for you. 

The tool also gives you an estimate of how long you can expect to wait for your passport once you’ve lodged your application.

Article Date:
14 October 2024